Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Platform:

Personal Information

• Name, email address, and phone number
• Profile information (photo, bio, skills)
• Location data (with your consent)
• Payment information (processed securely through our payment providers)

Device and Usage Data

• Device type, operating system, and unique identifiers
• Log data (access times, pages viewed, IP address)
• App usage patterns and feature interactions
• Location data for map-based services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process orders and transactions
• Send notifications about orders, bookings, and updates
• Personalize your experience and show relevant content
• Connect you with service providers and sellers
• Prevent fraud and enhance security
• Respond to your questions and provide customer support
• Analyze usage patterns to improve the Platform

3. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who help us operate the Platform (payment processors, cloud hosting, analytics)
• Business Partners: Sellers and service providers to facilitate your transactions
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers and infrastructure
• Regular security audits and assessments
• Access controls and authentication measures

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Export your data in a portable format
• Withdraw consent for data processing

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how our Platform is used
• Improve performance and user experience
• Provide personalized content and recommendations

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.

8. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.