Delete Your Account

Last updated: August 2026

This page explains how to delete your account for Bees, published by Bees Service, Beirut, Lebanon — on Android and iOS (com.bees.service). You can delete your account yourself from inside the app, or submit a request below and our team will do it for you.

Option 1 — Delete from the app (immediate)

Open the Bees app and sign in.
Go to the Account tab in the bottom navigation bar.
Scroll to the bottom and tap Delete Account.
Confirm when prompted. Your account and data are removed straight away.

Option 2 — Request deletion from this page

If you can no longer sign in, use the form below. We verify that you own the account before deleting anything, and complete verified requests within 30 days. You will get an email confirming when it is done.

What gets deleted

Your profile and personal details — name, email, phone number and profile photo
Your saved addresses and location data
Your product, service and quick-service listings
Your cart, saved items and search history
Your messages, conversations and notifications
Your reviews and ratings, and any remaining credit balance

What we keep, and for how long

Transaction and invoice records

Kept in anonymised form for as long as Lebanese tax and accounting law requires. These records can no longer be linked back to you.

Fraud and abuse records

Where an account was suspended for policy violations, we keep a minimal record so the ban cannot simply be re-registered around.

Backup copies

Removed as part of our routine backup rotation once the deletion has completed.

Before you delete

Deletion is permanent and cannot be undone.
Any unused credits are forfeited and are not refundable.
Complete or cancel open orders and bookings first — deletion does not cancel them.
If you are a provider, your listings are removed and active customers are notified.

Submit a deletion request

Need help?

Email us at info@beesservice.com and we will help you with your request. See our Privacy Policy for how we handle your data.